Version 1.0
These Terms of Service ("Terms") govern your access to and use of QS Assist and related services provided by Quantum Spark Tech Solutions LLC ("QS Assist," "we," "us," or "our"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
By accessing or using QS Assist, you agree to these Terms. If you do not agree, do not use the Services.
"Services" means the QS Assist platform and related offerings.
"Customer" means the subscribing business or authorized user of the Services.
"Customer Data" includes information, recordings, transcripts, workflows, prompts, calendars, contacts, and business information uploaded, connected, or processed through the Services.
You must be at least 18 years old and have authority to act on behalf of your business or organization.
QS Assist provides AI-powered receptionist services including:
Features may change, improve, or be discontinued over time.
You are responsible for maintaining the confidentiality of your account credentials and all activities occurring under your account.
Subscriptions renew automatically until canceled. Fees are billed in advance. Unless required by law, payments are non-refundable. Failure to pay may result in suspension or termination of Services.
Free trials may be offered with usage limits. QS Assist may change or discontinue free trials at any time.
Customers are responsible for:
AI-generated responses may occasionally be inaccurate, incomplete, or unexpected. Customers are responsible for reviewing configurations and should not rely solely on AI outputs for legal, medical, financial, tax, or other critical business decisions.
Customers are responsible for correctly configuring business phone numbers and forwarding settings. QS Assist is not responsible for failures caused by phone carriers, forwarding configurations, or third-party telephony providers.
Customers are responsible for complying with all applicable laws governing call recording, messaging, consent requirements, customer notifications, robocalls, and telecommunications regulations.
Customers retain ownership of their Customer Data. You grant QS Assist a limited license to process, store, transmit, and back up Customer Data solely for operating, securing, maintaining, and improving the Services.
Unless expressly agreed otherwise, QS Assist does not use Customer Data, recordings, transcripts, or calendar information to train publicly available artificial intelligence models.
Anonymous and aggregated usage statistics may be used to improve platform performance and reliability.
QS Assist implements reasonable safeguards designed to protect Customer Data but cannot guarantee absolute security. Use of personal information is governed by our Privacy Policy.
Connected calendar data is accessed only as necessary to provide scheduling functionality authorized by the Customer. Calendar information is processed in accordance with our Privacy Policy and applicable provider authorization settings.
QS Assist integrates with third-party providers such as telephony providers, AI providers, calendar systems, CRM platforms, payment processors, and cloud infrastructure providers. Availability of these services is outside QS Assist's control, and their terms may also apply.
QS Assist may integrate with third-party calendar providers, including Google Calendar and other supported scheduling platforms.
By connecting a calendar account, the Customer authorizes QS Assist to:
Customers remain responsible for maintaining valid authorization to connected calendar services.
QS Assist is not responsible for disruptions caused by revoked permissions, expired authorizations, deleted calendars, third-party outages, user configuration errors, or actions performed directly within connected calendar systems.
Changes made directly within connected calendars may affect appointment availability, synchronization, and scheduling accuracy.
Customers may not use QS Assist for illegal, fraudulent, abusive, deceptive, harmful, spam-related, or otherwise unlawful activities.
QS Assist retains all rights, title, and interest in its software, source code, trademarks, branding, documentation, and intellectual property. Customers retain ownership of their business content and Customer Data.
Any suggestions, recommendations, or feedback voluntarily provided may be used by QS Assist without restriction or compensation.
QS Assist strives to provide reliable and continuous service but does not guarantee uninterrupted operation. Service availability may be affected by maintenance, internet failures, cloud provider outages, telephony provider outages, calendar provider outages, software defects, cyberattacks, or events beyond our reasonable control.
Experimental or beta features may be changed, suspended, or removed at any time and are provided without warranties.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" TO THE MAXIMUM EXTENT PERMITTED BY LAW.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, QS ASSIST SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR LOST-PROFIT DAMAGES.
QS ASSIST'S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY THE CUSTOMER FOR THE SERVICES DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Customers agree to defend, indemnify, and hold harmless QS Assist from claims arising from Customer Data, misuse of the Services, unlawful activities, or violations of these Terms.
QS Assist is not an emergency response system and must never be relied upon for emergency communications, medical emergencies, public safety situations, law enforcement matters, or life-critical activities. Users should contact appropriate emergency services directly when necessary.
QS Assist may suspend or terminate access for violations of these Terms, non-payment, security concerns, abuse, misuse, or unlawful conduct.
QS Assist shall not be responsible for delays or failures caused by natural disasters, internet outages, cyberattacks, labor disputes, governmental actions, or failures of third-party providers.
These Terms shall be governed by the laws of the State of Florida without regard to conflict of law principles.
QS Assist may assign these Terms in connection with a merger, acquisition, financing, restructuring, or sale of assets.
If any provision is found unenforceable, the remaining provisions shall remain in full force and effect. Failure to enforce any provision shall not constitute a waiver. These Terms, together with the Privacy Policy and any applicable order forms, constitute the entire agreement between the parties.
QS Assist may update these Terms periodically. Continued use of the Services after changes become effective constitutes acceptance of the updated Terms.
For questions regarding these Terms, please contact:
Quantum Spark Tech Solutions LLC
Website: https://qsassist.app
Email: support@qsassist.app
If a Customer connects a Google account to QS Assist, QS Assist may access Google Calendar data solely to provide appointment scheduling, availability management, booking, cancellation, and rescheduling services requested by the Customer.
QS Assist does not sell Google user data and does not use Google Calendar data to train publicly available artificial intelligence models.
Access to Google user data is limited to the permissions explicitly granted by the Customer and only to the extent necessary to operate the Services.
Last Updated: July 2026